Jeffrey L. Seglin, columnist of "The Right Thing"

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  • Frequency: 1/wk
  • Release date: Tuesdays
  • Moves with art: No
  • Moves with multimedia: No
  • Available: International, U.S. & Canada

The Right Thing

A vending machine gives you a soda pop for free. Are you obliged to track down the owner and pay for the product? Jeffrey L. Seglin, a lecturer in public policy and director of the communications program at Harvard’s Kennedy School, tackles dilemmas submitted by readers and keeps folks on the straight and narrow. The answers aren't always easy, but Seglin has the experience to offer solid, down-to-earth advice.

The Right Thing Samples

Like pulling teeth to settle a bill

A dentist in Columbus, Ohio, has noticed that dental insurance companies have begun to carefully review insurance claims for a second time, months after the initial benefit check has been sent.

Do you hear what I hear?

When you hear people talking about you when you know you were not meant to hear them, is it OK to keep listening? The reader is an employee of a publicly funded institution whose board is required to hold open and public meetings.

The homeless at the door

Every day, a man who appears to be homeless sits on a curb near a retail store in a strip mall, holding a sign that reads "help needed." An owner of a retail store in the mall is conflicted in her attitude toward the man.

Signs of our times

It's been an eventful few weeks in Boston. The Boston Marathon, typically a celebratory event, was met with terror and tragedy.

Sweeping others' mistakes under the rug

Computers make mistakes. It's a customer's responsibility to point out an error at the cash register if a product is clearly scanned incorrectly.

Who were you again?

How do you manage social media accounts without bruising the feelings of others online?

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