Feature Details
- Frequency: 1/wk
- Release date: Tuesdays
- Moves with art: No
- Moves with multimedia: No
- Available: International, U.S. & Canada
The Right Thing
A vending machine gives you a soda pop for free. Are you obliged to track down the owner and pay for the product? Jeffrey L. Seglin, a lecturer in public policy and director of the communications program at Harvard’s Kennedy School, tackles dilemmas submitted by readers and keeps folks on the straight and narrow. The answers aren't always easy, but Seglin has the experience to offer solid, down-to-earth advice.
The Right Thing Samples
Do you hear what I hear?
When you hear people talking about you when you know you were not meant to hear them, is it OK to keep listening? The reader is an employee of a publicly funded institution whose board is required to hold open and public meetings.
The homeless at the door
Every day, a man who appears to be homeless sits on a curb near a retail store in a strip mall, holding a sign that reads "help needed." An owner of a retail store in the mall is conflicted in her attitude toward the man.
Signs of our times
It's been an eventful few weeks in Boston. The Boston Marathon, typically a celebratory event, was met with terror and tragedy.
Sweeping others' mistakes under the rug
Computers make mistakes. It's a customer's responsibility to point out an error at the cash register if a product is clearly scanned incorrectly.
Who were you again?
How do you manage social media accounts without bruising the feelings of others online?
They get it wrong, you get it free
B.F., a reader who lives just outside of Columbus, Ohio, has a disagreement with his wife. The story offers a scan guarantee. As a "frugal customer," B.F. pays close attention to the prices of groceries when he and his wife shop.
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