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The Right Thing
A vending machine gives you a soda pop for free. Are you obliged to track down the owner and pay for the product? Jeffrey L. Seglin, a lecturer in public policy and director of the communications program at Harvard’s Kennedy School, tackles dilemmas submitted by readers and keeps folks on the straight and narrow. The answers aren't always easy, but Seglin has the experience to offer solid, down-to-earth advice.
The Right Thing Samples
When you hear people talking about you when you know you were not meant to hear them, is it OK to keep listening? The reader is an employee of a publicly funded institution whose board is required to hold open and public meetings.
Every day, a man who appears to be homeless sits on a curb near a retail store in a strip mall, holding a sign that reads "help needed." An owner of a retail store in the mall is conflicted in her attitude toward the man.
It's been an eventful few weeks in Boston. The Boston Marathon, typically a celebratory event, was met with terror and tragedy.
Computers make mistakes. It's a customer's responsibility to point out an error at the cash register if a product is clearly scanned incorrectly.
How do you manage social media accounts without bruising the feelings of others online?
B.F., a reader who lives just outside of Columbus, Ohio, has a disagreement with his wife. The story offers a scan guarantee. As a "frugal customer," B.F. pays close attention to the prices of groceries when he and his wife shop.
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