- Frequency: 1/wk
- Release date: Sundays
- Moves with art: No
- Moves with multimedia: No
- Available: International, U.S. & Canada
Help readers be more effective in the workplace with improved communication skills. Daneen Skube's Q&A business advice column helps readers handle any situation, whether involving a co-worker, boss, employee or client. The column provides simple, practical answers to everything from how to handle a passive-aggressive co-worker to how to tell your boss you've messed up. It's advice that gives readers a competitive advantage at the office. Great for classifieds.
Interpersonal Edge Samples
Q. I have an employee that treats "no" as little more than a speed bump. A. You are facing a typical managerial frustration. The first time we learn to dislike the word "no" is when we are about 18 months old.
Q. I work with somebody who is a strict vegan. A. You can get her to stop by supporting her in becoming aware it is not her choice regarding food but rather her judgmental attitude that is the problem.
Q. I'm an optimist about human behavior. A. You are missing considering the reality of the human brain. What you are correctly observing is that people's behavior in the workplace is often indeed "thoughtless."
Q. I like to live each day at a time. A. If you want to move up a corporate food chain, you cannot be a leaf in the wind. My clients tell me one of the hardest aspects of executive coaching is realizing that they have got to define their own goals.
Q. I am very nice at work and starting to suspect that nice is a bad idea as a workplace strategy. A. Yes, you are failing to realize that the workplace is a contest about respect, not popularity.
Q. My company has been in crisis mode for about three years now, and I am thoroughly burned out. A. The only way you'll convince your manager that breaks are good for productivity is to demonstrate the effect of the break you are going to plan.
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