Feature Details
- Frequency: 1/wk
- Release date: Tuesdays
- Moves with art: No
- Moves with multimedia: No
- Available: International, U.S. & Canada
The Travel Troubleshooter
Christopher Elliott, National Geographic Traveler's ombudsman, NPR commentator, consumer advocate and travel industry critic, writes "The Travel Troubleshooter," a straight-talking, reader-friendly advice column for travelers. His weekly Q&A takes a reader problem and follows it through to the industry officials. He also offers advice on navigating the ins and outs of questionable hotel deals, airline come-ons and mystery cruise-ship surcharges.
The Travel Troubleshooter Samples
Hey, That's Not the Hotel I Booked
XXXXX. Donna Savic thinks she has a reservation at the Barcelo Maya Palace in Cancun, Mexico. XXXXX. Q: I am writing to you in frustration over how Orbitz has misled me and now will not even admit to its obvious mistake.
Pet Fees Gone Wild: 4 reasons Animals Shouldn't Fly
At just two pounds, Natalie Maldonado's teacup Chihuahua weighs less than her purse. "I was surrounded by four agents, a gate agent, the flight attendants and another crewmember," she remembers. That's when her flight went to the dogs.
The Travel Troubleshooter-Advisory
We have moved a TRAVEL TROUBLESHOOTER BONUS column entitled "Pet Fees Gone Wild: 4 reasons Animals Shouldn't Fly."
Help, I've Lost My Train Tickets
XXXXX. Diane Stephany loses her Amtrak tickets. XXXXX. Q: I'm trying to get a refund for lost train tickets, and I need your help.
THE TRAVEL TROUBLESHOOTER-ADVISORY
We have moved a TRAVEL TROUBLESHOOTER BONUS column entitled "Children in First Class: 3 Suggestions for the Kids 'Up Front.'"
Children in First Class: 3 Suggestions for the Kids 'Up Front'
The most embarrassing moment of my life? Our son, Aren, had just turned one and we were flying from New York to London on an airline whose name I've promised never to mention.
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